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Thread: Your Operational Upgrades Experience 2017 - Please Post Here
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Old Aug 5, 2017 | 4:41 am
  #123  
eternaltransit
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Join Date: Nov 2013
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Originally Posted by extramileage
Glad EK have finally smartened up on this issue.

What's the policy on two pax on a plat's PNR? They group together?
Computer will only have the Plat on the list.

In reality if there are extenuating circumstances (e.g. family) this is where the ground staff will advise the controller as to what is appropriate from a customer service POV.
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