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Thread: Useless BA Customer Support and more IT Issues
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Old Aug 4, 2017, 9:02 am
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JAXBA
 
Join Date: Mar 2009
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Originally Posted by CeeGee
My feeling is that the Indian call centre is just buck passing and can then say " we have dealt with xxx number of calls this month" and that this reply is the default answer to almost all queries.
Pretty much. They do little more than search ba.com for the answer. It isn't really meant to be a method to get BA to do something or communicate with anyone in particular…
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