Originally Posted by frogtog

Unfortunately, as long as you have low expectations then theres nothing much to say.

My expectations are high bc there are benchmarks out there airlines that have established those high expectations like Aero, CEA, EVA, ANA, etc. Yes, I started talking about delays. But since I have rarely experienced such delays and lousy service from other airlines I have flown let alone getting the attitude and smug behavior fro CS crew I am expressing my frustration and disappointment.

If you are happy with delays and lousy service, well, who am I to ague. To each his own.

And yes, It may have been before 2014. All I remember is it was the last time my spouse flew with CX. And yes, whoever said it was my fault that I chose this airline, you are right. That's entirely on me. Lesson learned - Never again.