Originally Posted by cubachao

Another thing I would to point out is the flight attendants quality, UA only out one or two FAs who can speak Chinese on this route, however, more than half of customers in economy couldnt speak English, and receive bad service from English speaker FAs( language and culture barrier), that's why most tourists prefer Chinese carrier since it's easy to communicate. Off course this does not apply to those who could speak English. I have friends work in tour company in China, most clients specifily request Chinese carrier because some of them don't like US based FAs.