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Old Jul 30, 2017 | 9:51 pm
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gingeola
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Join Date: Jul 2013
Location: UK
Posts: 224
Bed type guarantee

Hi all! New to Marriott rewards, I'm used to Hilton/SPG so I have a question...

I'm about to book a 5 night reward stay in Seattle and need a two queen bed room. Online, only 1 king + sofa bed is available on points. Two queens are available but for cash (at a slightly higher rate than 1 king).

My question: As a gold elite, with 2 queens selected as bed type preference, will I get this under the ultimate reservations guarantee, even if I've specifically booked a 1 king room?

I've tried to confirm with the hotel directly, but they don't seem to have an e-mail address and when I rang the front desk they didn't seem to know if the hotel had one and directed me to Marriott reservations.

Thanks for any help!
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