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Old Jul 29, 2017, 12:32 pm
  #1  
MahiMahi524
 
Join Date: Dec 2011
Location: East or West
Posts: 388
Priceline Airfare Tax Refund

Anyone know how to get Priceline to refund an incorrect tax? I was charged the Mexico Tourism Tax (UK), but am transiting in less than 24 hours (by separate tickets), so I should be able to get it refunded.

Priceline customer service refused to even give a breakdown of taxes saying they are not required to do so, but when I broke it down for them, they relented and said yes they did collect the tax, but because I purchased the ticket I agreed to pay it even if it turns out to be incorrect. After I finally convinced them it was incorrect, they said to talk to the airline, but insisted there is no way to get it back since it is a non-refundable ticket. When I talked to the airline, they said to initiate a refund I have to go through Priceline. And around and around we go.

Other than not booking through Priceline, what's the best way to approach this? Credit card chargeback after I fly?
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