Originally Posted by
jrl767
no joy, but I did get asked if I want to volunteer; went into my profile and re-entered TTN; went back to the PNR, clicked "Change Flight" and got "No available flights" (even though the website will sell me an A seat on either of the two later flights; go figure); still no joy
it's probably SSSS time
Is this an award ticket, or one you redeemed with a certificate? If so, does your name 100% exactly match (including middle name)?
I keep having trouble with Delta auto-populating my name without my middle name, which is almost a guarantee of good ol' SSSS... I mostly bring it up because if you catch it now, you can at least get it fixed and avoid the hassle on your return leg.