Originally Posted by
goodo
what about the taxes for the ticket? It seems they should be able to refund that to me. Any advice?
You are indeed entitled to get a partial refund and you can therefore claim taxes back, the number to call is either +390665649 (you will need to ask for an English speaker, the call centre is based in Romania) or +443335665544 (UK, which should redirect you to the call centre in Albania). The other day I called for exactly the same reason (I had cancelled my outward journey due to strike, I did however keep my inward flight) and got the funds through my Amex in roughly 48 hours (admittedly, I was expecting to face the worst given the current turmoil affecting the airline). In my experience, refunds for tickets purchased via PayPal are processed even quicker, normally the money would appear in your account within 24 hours.
G