Taxes refund on unused ticket
#1
Original Poster
Join Date: Nov 1999
Location: SYD
Posts: 2,903
Taxes refund on unused ticket
Hi,
Long story short, I have an AZ intra-european ticket that I can't use. I bought it online for the wrong dates and as soon as I got the itinerary I realised, I called AZ in the US given it was within 24 hours but since google had taken me to alitalia.it instead of .com they couldn't touch the ticket and no refund. I called Alitalia in Italy to try to change the ticket but apparently calling from overseas to the reservations number isn't a workable option. I called the local office and their systems were down for days so I just gave up bought a new ticket for the correct dates on another airline.
Now I have a ticket that i'm not going to use. I know the fare isn't refundable, but what about the taxes for the ticket? It seems they should be able to refund that to me. Any advice?
thanks
goodo
Long story short, I have an AZ intra-european ticket that I can't use. I bought it online for the wrong dates and as soon as I got the itinerary I realised, I called AZ in the US given it was within 24 hours but since google had taken me to alitalia.it instead of .com they couldn't touch the ticket and no refund. I called Alitalia in Italy to try to change the ticket but apparently calling from overseas to the reservations number isn't a workable option. I called the local office and their systems were down for days so I just gave up bought a new ticket for the correct dates on another airline.
Now I have a ticket that i'm not going to use. I know the fare isn't refundable, but what about the taxes for the ticket? It seems they should be able to refund that to me. Any advice?
thanks
goodo
#2
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Shouldn't you be contacting your OLTA? Given that, I'm not optimistic in that the best case would be that they charge a service fee that approximately equals the amount of the taxes.
#4
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Join Date: Sep 2009
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#5
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G