bosboy73

This whole thing is odious. While we all accept the adage that "in life you get what you pay for", when you pay for a service which is promised, you expect to get it, no matter what you paid for it. While by no means an expert on LCCs, I fly a few of them from time to time which include Jetstar (which BTW won the coveted "worst" airline in the world award), Frontier and AirAsia, and I'll tell you that except for a couple of hour delay on one segment with Frontier, all the others have been just fine, and in fact Jetstar had no problem refunding hundreds of $$$ because of schedule changes. But Low Cost or not, the basic expectation in any transaction is to receive the services one paid for, or be compensated reasonably for not receiving them (and in this case to the extent that EU law provides for).