Originally Posted by
CC1E
I've also been attempting to claim 300Euro for my wife and I based on the return flight being over 3 hours late arriving at JFK. I provided Norwegian with evidence, including the flightaware tracking and a picture of the onboard status screen showing we were still going 0mph 3+ hours after we were supposed to takeoff. It seems like Norwegian is going to shirk their responsibilities on that compensation. I'll submit a complaint to the UK CAA if they do.
It may take a bit of time but if you file a complaint with the CAA, DY will pay up. In my case they paid 600€ for whatever reason for a 3-hr+ delay.
Finally, if there was a C-to-Y downgrade most airlines would have been more accommodative about putting the displaced C customers in a decent seat in Y. Pretty much every question/request from me was met with "they control it all in Oslo."
Did you ask to talk to the station manager? They're the ones calling the shots.
On June 26, they had a 744 operate the route!
EDIT: Wamos Air EC-KXN
Out of curiosity, whose 777 was it?
EDIT: EuroAtlantic CS-TFM
Edit 2: They seem to be using the 744
quite a bit now on intra-EU routes.