FlyerTalk Forums - View Single Post - Hub City Missing on Qantas Airport List Pull-Down
Old Jul 20, 2017 | 7:13 am
  #9  
edy4eva
15 Years on Site
 
Join Date: Nov 2007
Location: KYE
Posts: 4,153
Originally Posted by number_6
The history behind it is that when QF first built qantas.com it allowed web site users to request cities to add to the drop-down list. Which led to hot destinations like Papa Westray to be added to the QF drop-down list -- until QF realized there were thousands of such airports and it was running out of real estate. List was frozen and then trimmed down, ending up with a somewhat irrational pull-down that we have today (and forever more). Listening to customers leads to fine solutions (or not), esp. on the web. You would think there would be a Oneworld key city list that all the Oneworld airlines use, but that's not the Oneworld way.
Interesting, although I always thought part of the rationale was to curb down on the use of stolen credit cards by forcing online bookings from certain countries to present to the nearest QF office with the actual card prior to the reservation being ticketed.

I wrote to QFF numerous times over the past decade asking for some cities (most are hubs or major gateways) to be added to no avail.
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