FlyerTalk Forums - View Single Post - "Somewhat scary one near Winnipeg" - The AC Master Incidents Thread
Old Jul 18, 2017, 1:23 am
  #2989  
canadiancow
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Originally Posted by Jagboi
Since this is a flight departing the EU, the 261 regulations apply. The airline is required to provide "duty of care" and accommodations if there is a forced overnight.

The right to care entails:
a) Food and drink: Meals and refreshments “in a reasonable proportion to the waiting time”;
b) Communications: 2 telephone calls, telex or fax messages, or e-mails. In practice, airlines often give passengers a telephone card;
c) Accommodation: hotel accommodation where the passenger is rerouted (or the flight delayed) the next day or later as well as transport to/from the hotel.
But do they have to provide it, or just reimburse it?
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