My wife is traveling solo soon and needed two separate reservations at a Hyatt Property.

Although she has membership with WoH, she basically has no points but wanted to arrange an award stay. So I booked both nights with points (one as an award and the other as points and cash) using my account. Since she's the only one staying, the room was booked as single occupancy. As a result, when I tried to add her name to the reservation online, I found I could not.

So I called Hyatt and explained the situation. The agent said that the reservation would have to be in her name and that they would transfer the reservation to her. Sure enough, a few minutes later I got confirmation emails that the reservation had been rebooked under her name and had been removed from my account.

> However, after the transfer I noticed that the points had been redeposited into my account. I don't know how this is supposed to work when she attempts to check in since she does not have enough points to cover either reservation and the reservation no longer appears to be linked to me.

Any ideas what will happen when she checks in?