Originally Posted by
percysmith
If this was a straight round trip CX/KA redemption, if you redeem two one-ways under one booking, you are entitled to refund of the difference between two one-ways and return miles after the travel has been completed.
But this does not apply where a stopover is involved. Even if all segments are CX (the example I was given was HKG-oTPE-NRT, NRT-HKG is not eligible for refund)
I got one more question.
Scenario 1 - change date
HKG-NYC (flown)
NYC-Vancouver (flown)
Vancouver-HKG - I want to change date
25usd /1000 miles - this should be ok right?
Scenario 2 - reroute
HKG-NYC (flown)
NYC-Vancouver (flown)
Vancouver-HKG - I want to reroute to LAX-HKG
I can't find anywhere that tells me if a reroute/reissue is possible on a partially used award ticket? Can I pay the 120USD/10,000 Miles to reroute or will they just refuse since it's a partially used ticket? Does anyone have a concrete answer on this?
Thanks a lot!