FlyerTalk Forums - View Single Post - Phone Agents can (sometimes) change Delayed Flights
Old Jul 13, 2017, 3:31 pm
  #13  
Colin
 
Join Date: Feb 2000
Posts: 6,557
Originally Posted by rsteinmetz70112
That is unnecessary she was moved to a different flight with no mention of any fare. That is how it should be.
it is necessary if you are arguing the telephone reservations agents will now change a reservation to a new flight during irregular operations and waive the fare difference.

if the fare for the new flight was the same as the fare for her original flight, then the telephone reservations agent was processing a normal reservation change.
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