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Old Jul 11, 2017 | 4:45 pm
  #51  
GrayAnderson
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I got connected to the reissue desk on my next SDC attempt (my return home). It looks like the underlying flaw is that while the reissue desk has, in computer terms, a wizbit the first-tier agents have been almost completely nerfed in what they can do, as have their supervisors. It looks like I have a gameplan going forward.

(I'm actually still going to seek out legal advice for the future...like I said, sooner or later there's going to be a meltdown.)

Edit: In today's case, it was a change from YUL-DTW-ORF to YUL-MSP-DTW-ORF. (1) An extra leg (75 TPs), (2) an extra 3400 miles, and (3) breakfast...all for $75.
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