When the TSOs that do all these things we hate that violate the published SOP it's not directly a vengeful act of malice. But it is not just ignorance either. When I'm provided with information on how to do a task, put through training on how to do that task and given updated training on new policies but fail to do such a task properly it's no longer ignorance. When it's allowed to be repeated it becomes malicious.
Originally Posted by
WillCAD
...There are two axioms that one must keep in mind when discussing anything done by rank-and-file TSOs around the country:
1) Never attribute to malice that which can be as easily attributed to stupidity
2) All things being equal, the simplest explanation is usually correct
We have spent years on this site vilifying TSA for low standards in hiring and training, poor management, and general stupidity of their workforce. Yet with this case, many are automatically attributing the routine desecration of human remains to malice, when it's obvious to me that most of it (perhaps not all, but most) is due to plain ignorance.