Originally Posted by
GrayAnderson
Yeah...I went through that issue once before as well. Canada is...odd, and "Canada issues" weren't cited (which would still have me loaded for bear).
Edit: I often do as well; here, the problem is that if I have to go through three calls with 60-90 minute wait times, I start running into a real risk of not getting to bed early enough for the replacement flight.
Yeah, that's the snag. I might try asking to be transferred to the reissue desk, since they often have to help with tough SDCs anyway. They're generally more competent than the front-line agents.