Originally Posted by
WineCountryUA
Anything is possible -- but waiting will not help.
TLV-EWR (12hour flight), paid new United Polaris Business (B777-300), United Gold. Seat would not lock in place unless it was fully up, so no recline possible. No other business seats available. All Polaris customers got $150 for lack of amenities boarded, I got $300 ETC combined for the amenity and seat issue.