Originally Posted by
jefftiger
My one experience here (5/2016) was excellent: one-category upgrade, lounge staff very helpful and friendly, very late check-out given, terrific front desk staff.
Forgot to add that we got an exceptionally late check out, far beyond what I could have expected. At checkin, they did offer to upgrade us from our suite to a "mega suite" for a charge, which we declined, but since the suite we got was about the size of my house, I don't know what we would have done in the larger one.