Originally Posted by
patgarrett
I recently booked DUS-LHR-CLT-MCO return on the AA website. I was in business for the DUS-LHR legs but after I hit confirm I was put in Y. Called yesterday and was told I could remain in Y or get a refund (there's no availability in business). Is there anything I can do here? Seems like there was phantom business availability but it's also a blatant bait-and-switch.
It's not bait and switch. It is related to what is available when you actually confirm the booking. AA doesn't control what shows up for the other carrier.
Either take the refund or seat in economy. This doesn't sound like something you should get compensation for.
Did you pay a Business Class fare? Is it business for the other segments. I don't know about your DUS-LHR leg, but in many cases, intra-Europe business class seating is economy seating with the middle seat empty.