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Thread: Baggage allowance for OWS on internal Chile flight and basic fare
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Old Jul 4, 2017 | 2:35 am
  #5  
ringingup
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Originally Posted by jimmielin
Does accessing "Mis Viajes" not show the appropriate allowance?
This is what it shows for me, after I open the PNR & click "Agrega Maletas":
(This is a 1-bag fare though showing a 2-bag allowance, I don't have a Light booking right now)
Unfortunately I don't get an "Agrega Maletas" link when I access the PNR via "Mis Viajes".

I can go to an "Agrega Maletas" page. The page fails to load fully, but I can see this in the background. I know it means "you can carry up to 23 kg per suitcase" but it's not clear if it implies that one suitcase is included. It doesn't look like it.

The fact that Cargando never goes away and it takes me back to the previous screen would suggest that there is something odd going on.

How good are they at giving assistance on Social Media?

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