They are probably cutting all major expenses, including expensive air hamburg / DPJ / JetLynx empties + Shuttles flights.

I'm using a lot the London to Paris shuttle, almost always full and now they've reduced this shuttle from 3 return flights a week to 2.. (When I became a member, only SMART members had access to shuttles flights, now everyone can book one. Makes a huge difference) - 33% less availability and more demand on this route. Same for the London to Ibiza/Nice shuttle

+ The London to Moscow shuttle is now once every two weeks instead of once every week (= 50% less availability for members)

+ The London to Dubai shuttle is gone (It was an amazing one)

+ The London to Istanbul shuttle is gone as well

+ All turkey shuttles are down

+ Paris to Milan & Geneva shuttles are only on request now (min 1400$ to initiate a shuttle)

I'm really not happy with the way that things are going in Europe with JetSmarter, they've added tons of news free members for summer and now they're cutting all of their fees.. I don't understand the logic in this. Membership benefits should go from low to high and not the opposite.

Meanwhile a friend of mine got an email to activate his membership with nice facts about Jetsmarter

I really wonder if they're worth 1.8 Billions as they say + 92% of renewal rate seems huge to me, specially with all the new restrictions with the Smart membership.