Originally Posted by
bocastephen
Has anyone in the US or Canada seen one of these available at retail? I don't want to bring back the seat from Japan and run into repair issues (it's not something I can test in my hotel before leaving), plus we just had plugs installed in the toilet areas and would like to get the seats as soon as possible.
I bought a Panasonic many years ago from a US-based dealer on ebay. Came with return policy and warranty. It was more than 15+ years ago so I no longer have contact but perhaps you might start there.
At present, all my washlets (I have 3) are 100V and were bought from Japan (retail store at local neighborhood Aeon). I've not had any issues, I installed them myself and the only thing I ensured before purchase was fit. In future, if I had to replace them, I would just buy from Costco - don't need all the fancy features.