Originally Posted by
thatsthatmattressman
Hi all, think this may be a good forum for this post as it has to do with website functionality. This is a challenge with most website hotel booking engines; I noticed Accor now allows you in many places to book a 2nd room for 50% off if you are travelling with children. It is supposed to use the BFRate.
DISCOVER OUR FAMILY DEALS
50% off your second room
Free accommodation in your room for children
Benefits on kids breakfast
They show phone numbers to make the booking ...but do you know if there is a way to do this via the website?
This rate has been offered for quite sometime but has never been that straight forward to book. The main attraction is you get the equivalent of 25% discount on both rooms whilst retaining full cancellation flexibility and payment at checkin.
To book online select only 1 room but 4 guests, 2 adult and 2 children. It should then offer the rate if available. The online booking system proceeds as if you are booking only one room but the rates is for 2 rooms.
There are however some hotels for reasons I don't understand that don't seem to be able to do this online but instead flag up a phone number to call to secure "family deals" instead. For those hotels you need to phone reservations.
Another online quirk of the rate is Terms and conditions state those occupying the second room must be under 16 to qualify for this rate. However besides Novotel Accor brands treat 12 and over as adult. This confuses the online system.
A helpful rate to consider when you need a second room for children but Accor haven't made it the easiest rate to successfully book. The rate can be booked online but a call to reservations can be required for certain hotels.