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Aer Club driving customers away
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Jun 23, 2017, 9:52 am
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john cost
Join Date: Jun 2017
Programs: Aer Club
Posts: 1
Aer Club driving customers away
I have 34.000 points with aer club, Yesterday I was told I could not bring my son into the Aer club lounge at Boston Airport. Afer asking to speak to a manager I eventually got in. I have silver status which is worthless. Aer Lingus have lost the concept of Customer intimacy and seem to be replacing their experienced staff with poorly trained kids who are not allowed make decisions.
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john cost
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