Originally Posted by spideysense

I'm currently here on the last night of a 5 night stay and I don't want to leave!

I love the decor and the quality of the hard product; it is truly outstanding.

The bed is extremely comfortable, the sheets are perfect, the room controls are intuitive and I sometimes wish I had an upset stomach so I could use the Toto toilet more!

Service is pretty solid, but some of the people have trouble speaking English properly. In fairness, they usually fetch someone fairly quickly who speaks more fluently.

My only qualm is that I wish there were a couple more restaurants, as well as a spa.

Stay here if you visit Hangzhou, you cannot go wrong!