Originally Posted by
TravelinSperry
... Most people use apps to manage nowadays. So Amex is likely responding to usage patterns for UI.
I don't see a connection between the alleged traffic through the mobile app and the damage to the full featured website.
Let's just stay on the subject of this thread.I'm afraid the ill-advised changes to the website may become permanent, unless we provide Amex with regular/frequent feedback about our inconvenience.