Ticket validation

During ticket validation you will be required to present your airline ticket, a valid passport or other travel document (a personal ID card is sufficient for EEC member states and Schengen countries) and a valid visa, if necessary based on relations with the destination country. You are advised to check the validity of your passport or other travel document and your visa in advance, since you may be barred from traveling in the absence of these.

A number of issues related to your journey may be decided during ticket validation, such as your final seat, the quantity of hand baggage allowed or a potential fee payable in relation to excess baggage. In line with the airline ticket class (economy, business, first class) and depending on certain security regulations and the number of free seats remaining, passengers can chose where they would like to sit. A boarding pass will be received at the time of ticket validation, which specifies the following information: name of passenger, flight number, travel class, boarding gate number, exact time of boarding, passenger’s seat number.

Passengers are required to arrive at the boarding gate by the time indicated on the boarding pass. Passengers may have their bookings deleted if they do not report to the gate at the specified time, or arrive late.