Originally Posted by
Widgets
I think this event isn't apocalyptic like some might expect directly because of active IT investments and business continuity training that frontline staff are doing. Keep calm and carry on
^. DLTerm remained up and most agents (ie. those that completed their required DLTerm training) should have been able to work flights. I hope that program is expanded to phone agents, too. One of the bigger IT investments, the new backup data center north of the city, should open soon.