Originally Posted by Gigantor

I was given a room without a shower tray in the walk-in shower. I called to the front desk and an engineer was sent up to the room. He told me that the room was newly renovated and all of the new rooms no longer have shower trays to hold bars of soap and shampoo. When I asked him if it was intended for the soap to stay on the shower floor, he replied that he did not know.

I went down and spoke to the hotel GM and was told that I was given a "mock room" that was not yet fully completed. The GM told me that the shower tray should be in all rooms.

Is this really the right room to give to an elite member?