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Old Jun 13, 2017 | 7:30 am
  #33  
fsuj25
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Originally Posted by gooselee
There is a place on your DL.com profile page to indicate your twitter handle which genuinely does make it easier to send DMs to DL's twitter account and have them take action.

Alternatively, once you clearly identify yourself via a twitter DM exchange (by providing a PNR, SM#, etc.), they will make that connection on their end, but it's easy enough to change/remove if you want.
Originally Posted by Seabilly
It is a nice feature, especially if you use [MENTION=12946]Delta[/MENTION] as much as I do. I just DM with what I want without having to pass acct name or number and they take care of me.
I agree wholeheartedly, it makes the communication easier. This was just the first time I noticed they didn't as for reservation number or name.
Although it's perhaps because most of the time I send my name and reservation number in my first DM
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