FlyerTalk Forums - View Single Post - Gobank by Greendot - online banking with debit card(2016 onwards)
Old Jun 12, 2017, 9:16 am
  #375  
touristtrap
 
Join Date: Sep 2014
Location: Metro ATL
Posts: 359
Originally Posted by cdancer20
Reading it, it looks like the cashier was supposed to refund you in cash. I would wait up to 8 days for the money to return to the card or else you need to contact the accounting dept at that WM along with your receipt.
Resolution:

You were right.
He failed to issue me cash and after waiting for 10 days I called Electronic Payment Hotline and the rep told me that I was due cash back as they could not credit debit cards back.
She called the store and arranged with Customer service Manager for me to come to the store and pick up my money tomorrow.
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