Originally Posted by
jhayes_1780
+1
Question: I can't seem to find it. But do I remember a pmUA (many, many years) thread that had a story about a NRSA who lost or suspended pass travel for answering pass travel questions publicly?
I don't recall seeing it but it wouldn't surprise me. I get the intent of asking questions from a travel community with the "thought" that they would be best suited to answer questions. But there are so many misconceptions about non-rev/pass travel as it is, even the most basic of questions are sure to end up as a debate as to whether UA prioritizes non-revs over customers or should offer upgrades internationally to MileagePlus Elites as a goodwill gesture in lieu of non-revs to show that UA values their business.
Flying as a non-rev really widened my perspective of traveling in general that I've since applied to all of my travels. Sure there are different levels of priority and I've had them all from top level corporate to regional affiliate(lucky to get a seat on the flight). But overall I've learned to lower my expectations (you plan to fly to South America in J only to get stuck in Y), plan alternate routings (need to get to AMS, but because its full you fly to BRU and take the train), and realize that airline personnel aren't "typically" responsible for causing your flight to be delayed, misconnect, cancelled etc.
Most importantly I've learned that if you want to get exactly what you want, sometimes being patient, trying to empathize with the employee, and not sweating the small stuff will surely end in a better result than screaming at an employee demanding they accommodate you because 1) you're Elite, 2) you spend $$'s on the airline each year, 3) they better do xyz or you will contact their supervisor, 4) they need to get you somewhere now because you have to be there.
So advice to any non-rev: lay low, plan alternates, and keep your expectations grounded.