Originally Posted by
newbyuk
@ Steve_ZA many thanks for this top tip - I did just this for a 27 delay in POP parking on 27 May and within 2 hours they have responded and refunded me the charge after I sent proof of delay and excess charges (admittedly like you I use them very frequently so that could have helped)! ^^
You are most welcome
I have always found the Heathrow Parking customer service to be either good or excellent over the years - I don't often need to contact them but every time I have the matter was resolved to my satisfaction or benefit.