Originally Posted by
susanc
Yesterday, RAP - MSP, while the gate agent helped a disabled passenger board she enlisted a ground crew member to scan the passengers boarding passes. The GA did give the ground crew person a 10 second tutorial.
Flying, always an adventure.
Stuff like this happens at small airports often. Flew out of CHO a few years ago and a ground crew member was at the ticket counter. Also last week on my OGG-LAX flight, a man with a UA Tech Ops vest came on the aircraft (not sure what for).