Originally Posted by
gglave
This was my first assumption. BE ticket = No overhead bin.
Then add in the confusion around United's musical instrument policy and you have recipe for confusion.
http://www.news1130.com/2017/06/06/v...th-instrument/
Correia had a discount fare that, according to rules posted on United’s website, doesn’t let passengers stow luggage in the overhead bin, although an exception is allowed for “small” musical instruments. It was not clear Tuesday why Correia was told to check the violin — made in Italy and believed to date to the late 1700s, her attorney said — instead of being allowed to carry it on board.
I loved this part:
Correia, ... will have her hands examined next week by a Houston surgeon, attorney Philip MacNaughton told The Associated Press.While the Venezuelan-born Correia’s hands show no immediate bruising or redness, “we’re all holding our breath,” MacNaughton said. “We think the odds of injury are low, but the stakes are career-killing.”
“You don’t grab a surgeon’s hands, a pitcher’s hands or a professional violinist’s hands,” he added, calling Sunday’s dispute “a physical attack” on Correia.
If her hands are so delicate and in such possible peril why wait a week for an exam? I guess it isn't c

nvenient. If something does somehow come up you can bet UA will be asking what she did during the intervening week...