What is Hertz policy if I am delayed collecting my reservation by 24 hours?
I have reached out to Hertz via Twitter and email and Rentalcars.com who I booked through have contacted the Hertz office in ANC and left a message as has my brother who lives in ANC,
I've never been able to find a written, published policy, but the general consensus is no issues at all if you pick up same calendar day, and there are rumors that they may even hold reservations for 24 hours, but again, nothing is official.
If you can get a same/similar rate by rebooking through Hertz's central reservations center, that's the best thing to do. Otherwise, calling the location is likely the best option.
I used to have the Hertz back office phone number for the ANC desk but can't find it now. If you've actually left a voice mail on their local phone, though, you're probably getting through to the same number I have. Hopefully someone will answer.