Originally Posted by
hi55us
Most airports (never been to TYS) have "skycaps" or something equivilant to help elderly people with their luggage. I would consider calling up the airport and seeing if they offer a service like this.
You can also book her a car using ground link, no smartphone required, can book right from a PC.
The problem is not at the airport (they do help her there) it's at the front door of her home
(And ground link doesn't serve TYS. That's the other problem it's a small airport without a lot of car service options)
I do have some taxi recommendations from posters that I will be following up on! Thanks everyone!