FlyerTalk Forums - View Single Post

May 31, 2017 | 7:52 pm

#5

rbAA

Join Date: May 2003

Location: 1 hour from Khao Yai, Thailand. No longer Bangkok, China, Taiwan , Palm Coast, FL, LA, or Chicago though still exiled, again, from the Bay Area.

Programs: Only the good ones

Posts: 5,572

Quote:

Originally Posted by Heng088

I rented multiple times from Sixt Phuket
But this time was the worst experience.
I landed in Phuket at 840am it took me 2 hours to get a car. I complain and the manager was extremely rude and defended how right they were and how stupid I am.

1) there is no booth at the international terminal
2) the confirmation email did not provide information Nor notice
3) I had to ask around and find out that
a) takes bus to the domestic terminal
b) make a call (now its international roaming rates) I had to call 4 times before someone answered
c) wait 45 mins for a vehicle to come to pick up

4) contract on insurance and damages defer from email confirmation - higher of course with more terms. Misleading you...

5) fuel is 1/2 tank I have to return full!!??

Bummer. I did the walk from INT terminal in Jan and I think that if I had to do it again, I'd just rent from Hertz since they are there at the curb. When you didn't see the Sixt counter at the Int terminal, ask?

I do like the service I've received from Sixt at Phuket, but sometimes thing aren't always as you may like them.

Reply