Originally Posted by timbouk

..So far it is proving an absolute nightmare to contact RJ. The London office barely picks up, and the Jordan call centre is a merry-go-round trying to get someone who is a bit more aware of the explorer ticket, without putting on hold for ten mins each time. Right now I can't get through to anyone on either (closed for the day??):
Jordan: +962 6 5100000
London: +44 20 7878 6300