Hi, hoping someone can point me in the right direction :-)

I am due to fly the next segment of a LONE4 tomorrow, ticketed by Royal Jordanian.

The flight was originally scheduled for the 27th, but pushed it back via phone with their London office. That was a few days ago. I noticed yesterday that the flight had disappeared on both checkmytrip and ba (my ff club).

Could not get through in London anymore because of the bank holiday, so tried the Jordan number. Eventually after some passing around and long periods on hold, the flight was showing up again. Except the guy said to call back in the morning "to check it was validated" because it "didn't match up". Wasn't sure exactly what that meant, also due to a bit of a language barrier.

Today I've done that, different person who didn't seem to know how the ticket works, but eventually said it was sorted and an email would follow. Started showing up again.

But, no email, and now the flight has since disappeared again. :-/

Presumably something has gone wrong somewhere with the date change...

So far it is proving an absolute nightmare to contact RJ. The London office barely picks up, and the Jordan call centre is a merry-go-round trying to get someone who is a bit more aware of the explorer ticket, without putting on hold for ten mins each time. Right now I can't get through to anyone on either (closed for the day??):

Jordan: +962 6 5100000
London: +44 20 7878 6300

Any guesses what they might have done on their end/24 hour number would be great to try and resolve this!

Thanks :-)