Originally Posted by
hotshot265
The route is SRQ to SEA. The published A fare on the same route is 607...so the difference is $230. 60,000 miles for that difference is not a good redemption rate. However just as a side note the "upgrade offer" in my booking was $299 to buy up to first. I went back and did a dummy booking and the fares are the same 376/607. So I just cancelled my original booking are re-booked the A fare. I was till in the 24hr cancel window.
Sounds like you got a good resolution.
For future reference, phone agents will upgrade you for the fare difference without change fees regardless of what the online offer is. This does not have to be within the 24 hour window.