Originally Posted by
EMan
...Tell me how does UA make money when upgrades are sold versus given away? (As I understand The Rules, you can give upgrades to ANYONE!?)...
Becareful with this. Although you have broken no rule, there have been reports of the passenger showing up to the airport only to find that their ticket has been cancelled. Sometimes stranding them in a far away country.
It seems that UA's security organization is like most security organizations that are empowered to do whatever they want with no accountability on themselves. They have no problem closing an account or cancelling a ticket with no notice or explanation. These types of people often feel they are always 100% right and you are there to serve them and become offended when you question them.
They seem to have no relation to customer service since they are not accountable to anyone.
So if you are giving away these to strangers its best to have something like a signed letter to prove you are giving it away and are not selling or bartering. The burden of proof is on you even though it should be on UA.