Originally Posted by
whimike
...OP had 600k miles and 25 instruments. Why not confiscate 300k mies and 12 instruments? It is a very harsh punishment, but enough punishment to get OP to not do this again, but keep him as a profitable customer...
And your suggestion for a first time HVF violator who uses his/her miles so as to not accumulate much? UA confiscates 300k and 25 certs from one flyer and 20k and one cert from another for same infraction?
You seem to think this type of policy costs UA a significant number of high-dollar flyers. It does not. Most HVFs are either 1) too smart to do something so stupid or 2) don't have the time to do something as desperate/trite as sell certs on eBay.
UA is not going to gain or lose a bunch of flyers due to this policy.