FlyerTalk Forums - View Single Post - "Nationality" field on SPG membership profile?
Old May 26, 2017, 7:20 am
  #2  
Starwood Lurker IV
Company Representative - Starwood
 
Join Date: Aug 2011
Programs: SPG
Posts: 713
Originally Posted by stargold
In the last few stays, I noticed that it lists my nationality as part of the guest information which is filled in automatically with my SPG profile information.

The trouble is, it lists me as North Korean.

And it's obviously not the best time to be indicating North Korea as my nationality.

I looked all over the SPG website to see where I can update the information, but couldn't see anywhere where this was listed.

Then I tried online chat and was told that:

Is this right? Will I forever be known as a North Korean guest to every hotel that I check into, and there is nothing I can do about it?


Hi stargold,

Please send us a private message with your account details so we may check if there is a way we can change it on our side.


All the best,

Alice Kons
Specialist, Social Media
Starwood Hotels & Resorts Worldwide, LLC

[email protected]
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