Originally Posted by
Mr. Vker
Theft-or accident removal? About 10 years ago, we returned from a trip out west. I pulled my wife's blue Samsonite from the belt at BWI-along with my luggage. Drove home-about 45 mins. Got into the house about 11:30pm. Didn't check the answering machine. Next morning, had a call from SWA that I had grabbed someone else's blue Samsonite-identical to Mrs. Vker's-except for the label of course. I returned it immediately. Now, I check the tag. Every. Single. Time. I don't care how sure I am.
We had the same experience on the other side at IAH. Our garment bag was missing, but I saw a similar one going around the carousel, so took that one to CO baggage assistance. CO was able to get a hold of the passenger who took ours and he then delivered it to our house (which was pretty close to his) and then had to go back to the airport to retrieve his.