Originally Posted by
scented
Can't put a number on it, but they replaced a lot of staff. These days, also a lot of new management positions filled from other resorts (think FS, MO). For example their current F&B director is a very nice gentleman who used to work at FS under Felix Murillo. He then switched to Jena after their renovation. Only a few handful remain from the old crew.
But... I hear something's up now, can't post much here sadly.
Seems we were REALLY lucky here, having a perfect Aman-stay and leaving just before this started. I feel sorry for the whole reservations and management team, those dealing with disgruntled guests and arranging alternate accommodations.