Originally Posted by
diburning
The trial may be over, but the internet lynch mob, fueled by the unwashed masses, scumbag travel deal bloggers, and even FT itself (seeing as how this thread is linked to the front page) is still out to ruin United. Every article, every news story, every mention, whether United was right or wrong, comes with a clickbait title and a slanted story that makes it sound like United is always in the wrong. They're making it sound like the sky is falling on United's end and that couldn't be any further from the truth.
So true... Roughly 143 million passengers last year, and despite a few high profile mishaps, the type of which can and do happen on other airlines, everyone got to/from their destinations safely. Here are some numbers:
337 Destinations (airports served)
215 Domestic destinations (airports served)
122 International destinations (airports served)
54 Countries Served
4,496 Daily Departures
143 Million passengers in 2016
Now I'm not saying we don't have room to improve, but so does every other customer facing organization. United is a massive and far flung entity. With that many moving parts, things are bound to happen. Yes, unfortunately, people may get bumped, you many not get an upgrade or a PDB, but you know what you will get? Home safely....